• FAQ's

FAQs

  • How can I make my tour reservations?
    You can make reservations at our office face to face.
  • What is the Mode of payment?
    Payment can be made by bank or by Cash
  • What happens if I need to change or cancel my tour?

    Please contact us as soon as possible if you must change or cancel your travel plans. Cancellation requests must be submitted to us in writing—by letter or e-mail. We regret that we are unable to issue a full refund for cancellations. The cancellation fee generally depends on the length of notice, type of booking, and refund policies of our local providers.

  • What are the cancellation fees?
    PERIOD OF NOTICECANCELLATION FEES
    Over 45 days Deposit is forfeited
    45 – 22 days 25% of tour cost forfeited
    21 – 8 days 30% of tour cost forfeited
    7 – 1 days 75% of tour cost forfeited
    Day of Departure 100% of tour cost forfeited
  • What is your office address?

    U 5-6, Bhavik Complex,
    Near Panjrapole, GhodDod Road
    Surat 395001
    Tel: 0261 2651100
    Mobile: +91 9898455151
    Monday to Saturday (10am to 7pm)
    Sunday & Public Holiday (Closed)

  • How can I contact Trip Planner Visitor?

    Trip Planner Visitor aims to answer all enquiries within 24 hours. Click here for email contacts. You can also contact us through our live chat or call our customer support line to talk to one of our friendly travel consultants.

  • At what ages do children qualify for Child Rates?

    Child rates apply to children between 2 to 12 years old.

  • How do I obtain my travel vouchers?

    Once you make your full payment, we will send to you via email or by hand.

  • What currencies do you charge in?

    Indian Rupees

  • How do I Subscribe a Newsletter?

    Go to the Subscription Page and enter your name and email address. Once you get subscribed, You will get our new offers email to the email address you typed in.

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